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Product · AlojaSuite

Booking engine for hotels and tourist accommodation

Grow your direct bookings and reduce the commissions you pay with AlojaSuite.

Our booking engine features a new design that is more responsive, more intuitive, simpler and, above all… more conversion-driven.

24-hour support, 7 days a week PCI · PSD2 secure payments Everything on a single platform
Benefits

Benefits of our booking engine for hotels and tourist accommodation

An engine designed to make your team's daily work easier and your guests' booking simpler.

Easy, intuitive interface

An easy, intuitive and responsive interface: your guests book comfortably from any device.

Built-in marketing

Built-in marketing tools included: loyalty, retargeting, upselling and much more.

Multi-user

Multiple users with different permissions for each member of your team.

24/7 support

Technical support 24 hours a day, 7 days a week.

Single platform

A single platform to manage everything.

Extra services sales

Sell extra services to increase the value of every booking.

Secure payments

Secure payments compliant with PCI standards, updated to the new PSD2 regulation.

Constant updates

Constant platform updates, at no additional cost.

Features

Core features of our booking engine

Rates, rooms, offers, languages, surveys and payments: manage all your direct sales from a single platform.

Rates

  • Create rates per room and/or per occupant.
  • Configure rates and/or rooms with different allotments, release periods, closures by arrival or departure, minimum and maximum stays, cancellation policies, ages and payment methods.
  • Rates that can be segmented by market.
  • Rates can be combined with one another.
  • Free sale, allotment-based sale and/or on-request statuses.
  • Easily create packages with supplements.

Rooms

  • Create as many rooms as your property has.
  • Increase the average booking value with multi-room, multi-board and multi-cancellation-policy bookings.

Offers

  • Quickly create offers (flash sales, free nights, early booking…) applicable to specific rates and/or rooms, configuring booking window, travel window and minimum stay, among other parameters.
  • Integrate the engine's offers into your website: when you update them in the engine they update on the website instantly, reducing your workload.

Multi-currency and multi-language

  • Translate your website into up to 9 different languages.
  • With multi-currency, guests see the cost of their stay calculated in their own currency.
  • Configurable taxes, included or not, depending on the country where your hotel operates: VAT, IGIC…

Surveys

Automate post-stay surveys and learn first-hand about your guests' experience. Discover which aspects of your property they value most, identify areas for improvement and act quickly to resolve any issue and continuously improve the guest experience.

Payment automation

Integrate your payment terminal to automate booking charges, improving efficiency and reducing errors in payment management. Issue card refunds or send guests a link to register or pay by credit card.

Marketing

Marketing features of our booking engine

Marketing tools built into the engine itself to sell more and build guest loyalty.

Loyalty club

Encourage your guests to come back with exclusive rewards or discounts.

Smart Notes

Show personalised messages to your guests to inform them about benefits and promotions.

Retargeting

Track guests who abandon advanced bookings and send automatic emails to win them back.

Upselling

Automatically offer booking upgrades to your guests in the days before arrival. Increase the value of every booking by offering superior rooms or exclusive services at attractive prices.

Cross Selling

Offer additional or complementary services —such as transfers, excursions or personalised experiences— during the booking process, and increase the profitability of every guest.

Wallet card

Make payments and balance accumulation easier, allowing amounts to be saved in case of cancellation. Build commercial strategies that encourage early booking and payment. Your non-refundable rate will no longer be a problem with cancellations that are clearly not a last-minute emergency.

Omnichannel notifications

Guest area

A new area where guests can view their bookings and scheduled payments, and contact the property to make requests.

Segmentable codes

Create customisable codes with different discounts by date, set booking window seasons and stay dates, and link them to a specific rate, rooms and board type.

Reviews

Automatically publish the reviews your guests leave when answering your surveys.

Quotes

Let guests save their search as a quote so they can easily share it.

This is what your guest sees in the booking engine: Smart Notes, promo codes, upselling, cross-selling and loyalty club.

Add-on modules

Add-on modules for the booking engine

Extend your engine's capabilities with modules you activate when you need them.

Companies and agencies

B2B module

Provides private access for companies or agencies with an established business model and negotiated rates. Retail agencies, companies, event organisers and groups can access private rates and book entirely online.

Cross-sell

Activities and services

Sell complementary services and activities before, during or after the booking confirmation. A fully customisable, automatic parallel booking process.

Gift vouchers

Gift package

Lets the end user buy a service as a gift for someone else. Fully online pack management and setup.

Arrival

Pre check-in

Give your guests the chance to speed up check-in with online pre check-in. On arrival they only need to identify themselves at reception and collect their key.

Distribution

Channel Manager

The Channel Manager integrated with AlojaSuite lets you build a multichannel strategy, streamlining price and availability management from a single interface. Define all kinds of packages, with or without a stay.

Your brand

A customisable booking engine

Adapt the booking engine to your property's image and personality. Use the same typography, colours and visual style as your website to offer a consistent, professional booking experience.

Try it right here: change colours, shapes, texts and language in the panel and browse the engine the way your guest would.

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Hotel AlojaSuite 14 Sep – 18 Sep 2 adults, 1 child
%Club discount
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Free breakfast when you book here
Double room with sea view Only 3 left!

Double room, sea view

Flexible rate Free cancellation
Room only
Breakfast included
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Superior double room

Superior double room

Flexible rate Free cancellation
Room only
Breakfast included
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Brand

Logo
Primary colour
Typography

Search widget

Style on your website

Content

Room photo

Language and currency

All of this is set up from your extranet, no coding needed. And the engine above responds: pick a rate, apply a code, activate the club or run a search from the widget.

Frequently asked questions

Frequently asked questions about the booking engine

What is a booking engine?

A booking engine is software that connects to the property's website and lets guests make secure direct bookings online. It helps you optimise your property's sales strategy and maximise earnings, since bookings carry a much lower commission than traditional OTAs.

What is a booking engine for?

It lets guests check a property's availability in real time and pay securely. For properties, a booking engine provides control over inventory, keeps rates in sync, and manages bookings and cancellations instantly.

How can I increase revenue with a booking engine?

To increase your property's revenue with a booking engine, follow these steps:

  • User experience: an intuitive, easy-to-use engine, especially on mobile devices.
  • Direct offers: offer the best price guaranteed or exclusive benefits for guests who come directly to your website.
  • Additional sales (upselling and cross-selling): offer room upgrades, transfers, dinners or experiences during the booking process to increase the average spend.
  • Personalisation: use offers tailored to guests' interests through discount codes and limited-time offers.
  • Loyalty: reduce your dependence on intermediaries by giving your regular guests a discount or extra benefits.
  • Payment process: simplify the process to reduce abandonment.

What features does a booking engine have?

A booking engine lets you sell rooms through your website and manage your bookings, rates, offers, room availability, extra services sales, upselling, gift cards and a secure payment process.

How much commission does a booking engine take?

A booking engine usually charges in one of several ways: either a commission per booking, which can range from 1% to 5% of the total booking amount, or a monthly fee that varies with the number of rooms in the property. This is a major advantage compared with the commissions charged by OTAs and tour operators.

Grow your direct bookings with AlojaSuite

Book a demo and see how our booking engine helps you sell more through your direct channel and reduce the commissions you pay.

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