What is it?
At Alojapro, we know how important it is to secure your revenue and minimise risk. That's why we've added an innovative option to our booking engine that gives you greater control over flexible rates.
How does it work?
Until now, with flexible rates, you didn't charge anything at the time of booking. The guest simply left their card as a guarantee. Now, however, you can define a key exception:
If a guest makes a booking during the cancellation-charge period, they will be charged in advance at the moment the booking is confirmed.
This means that if you have a cancellation policy that involves a penalty when the guest cancels close to the booking date, you can make sure those charges are covered upfront. Key Benefits:
Financial Security
Avoid unpleasant surprises. If a guest cancels or doesn't show up, you will already have collected the corresponding charges.
Cash Flow
Improve your cash flow by receiving advance payments during critical periods.
Trust and Peace of Mind
Offer a more secure experience for both you and your guests, ensuring the terms of the booking are properly honoured.
Practical Example:
Imagine a guest books a room on a flexible rate for the Christmas period, 5 days before their arrival date. According to your policies, cancellations made with less than 7 days' notice incur a penalty, so this booking, if cancelled, would fall within the charge period. With the new feature, when the guest makes the booking, that amount will be charged automatically, ensuring that in the event of a cancellation or no-show, you won't have to worry about collecting it.
Easy Implementation:
Setting up this new feature is simple: it is defined from the payment methods section of your rates. Just activate the option to charge cancellation fees when a booking is made within the penalty period, and our system will take care of the rest.
Conclusion:
With Alojasuite's new payment exception on flexible rates, you protect your revenue and ensure a hassle-free experience for your business and your guests. Activate this feature today and take your booking management to the next level!
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